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Start Your Nationally Recognised Qualification



Certificate IV in Business BSB40215 

Mode of Delivery (Complete in 12 months or less)

100% Online Learning 
Price: Normally $1600.00  / Now Only $699.00 (one off payment) 

About this Qualification
 
BSB40215 Certificate IV in Business is specifically designed for people who are looking to advance within the business industry. Our Nationally Recognised Business Qualification will allow you to advance within your career and provide you with the skills, knowledge and confidence to lead and manage people within the workplace.
 
Our Nationally Recognised Qualification will also allow you to obtain a role as a supervisor or manager within a number of diverse businesses.
 
You will be guided through the following subjects by your learning resources and with your dedicated Trainer:
 
  • Coordinate implementation of customer service strategies
  • Address customer needs
  • Implement customer service standards
  • Coordinate business resources
  • Promote innovation in a team environment
  • Promote products and services
  • Develop teams and individuals
  • Establish networks
  • Identify risk and apply risk management processes
 
This qualification reflects the role of individuals who use well-developed skills and a broad knowledge base in a wide variety of contexts. They apply solutions to a defined range of unpredictable problems, and analyse and evaluate information from a variety of sources. They may provide leadership and guidance to others with some limited responsibility for the output of others.

Job Roles

  • Administrator
  • Project Officer
  • Supervisor
  • Manager

Pathways Information

Pathways from the Qualification

After achieving this qualification candidates may undertake:
 
A range of Diploma level qualifications within the Business Services Training Package, or other Training Packages.

Packaging Rules
 
Total number of units = 10
1 core unit plus 9 elective units
 
Core Unit
 
  • BSBWHS401 Implement and monitor WHS policies, procedures and programs to meet legislative requirements
 
Elective Units
 
  • BSBCUS401 Coordinate implementation of customer service strategies
  • BSBCUS402 Address customer needs
  • BSBCUS403 Implement customer service standards
  • BSBADM409 Coordinate business resources
  • BSBINN301 Promote innovation in a team environment
  • BSBMKG413 Promote products and services
  • BSBLED401 Develop teams and individuals
  • BSBREL401 Establish networks
  • BSBRSK401 Identify risk and apply risk management processes


100% Online Learning


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Complete Your Nationally Recognised Qualification 100% Online

Our online learning platform allows you to complete your qualification on any Smart Phone, Tablet, Ipad, Computer or MAC.

Your online learning materials and assessment activities can be accessed 24 hours, 365 days a year. You can save your work online as you go and complete your qualification at your own pace within 12 months, if not sooner. 

Our online learning platform also allows you to login to your online learning multiple times, using multiple devices. This way you will be able to view your online learning resources on more than one screen whilst completing your assessments at the same time. 

To streamline the completion of your qualification, once enrolled you are assigned a dedicated experienced Trainer who is there for your support should you have a question or need guidance as you complete your qualification. You will be provided with all contact details for your Trainer and the best method of contact upon enrolment. Your Trainer will work with you through your learning journey through to completion. 

Within your online learning materials you will be provided with comprehensive resources and recommended links to increase your knowledge, skill and experience, providing you with clear advice and information about the:

• Structure of the assessment
• How the assessment is to be completed
• What you are required to do to demonstrate your knowledge and learning achieved

If you require any further assistance in regards to how to complete your assessment, you are able to contact your dedicated trainer who is there for your support.

For further information about how to view our online learning resources, how to complete your assessment online, and how to maximise your online learning experience, please click the following link to view our tutorials.




Technology Needed

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Technology Needed

• Any of the following technologies: Smart Phone, Tablet, Ipad, Desktop Computer,  
  Laptop or MAC Computer

• Internet connection

• E-mail address

• Adobe Reader & Adobe Flash Player

• Basic Microsoft suite or equivalent

• Printer/Scanner

Method of Assessment

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Method of Assessment

The term assessment refers to the process that the Australian Adult Learning Institute will use to gather and discuss information from multiple and diverse sources, in order to develop a clear picture of what a student knows, has learnt and understood, and can do with their knowledge gained as a result of their educational experience with us. 

Our goal is to guide you towards the successful completion of your Nationally Recognised Qualification with the industry knowledge and practice, to confidently implement these skills into a workplace environment. 

Upon enrolment you will be provided with an Assessment Plan recommending the dates to complete your assessments over the 12 month period.

Please be advised that if you have not submitted your completed assessments by the recommended date, a member of the Australian Adult Learning Institute will be in contact with you should you require any further support completing your assessment.


The assessments that you will be completing

You should respond to all the formative and summative assessments by completing your assessments online after you have read all the online learning resources for the unit of competency that you are currently studying. Written responses can be recorded in the areas provided within your online learning, or submitted in either a word or pdf document.

Formative Assessment 1 (All units of competency)

What you will be required to do whilst completing your assessment:

• Questions to be answered online

You will be required to answer a number of short answer questions relating to the unit of competency you are studying.

• Activities to be completed online

You will be required to conduct research and write responses to scenarios addressing questions relating to the learning materials provided to you online.

Summative Assessment 1 (All units of competency)

What you will be required to do whilst completing your assessment:

• Questions to be answered online

You will be required to answer a number of short answer questions relating to the unit of competency you are studying, extending your knowledge, skill and practice, further from the Formative Assessment.

• Activities to be completed online

You will be required to conduct research and write responses to scenarios addressing questions relating to the learning materials provided, extending your knowledge, skill and practice, further from the Formative Assessment.

Summative Assessment 2 (All units of competency)

What you will be required to do whilst completing your assessment:

• Project/s to be completed online

You will be required to complete project work to put your knowledge into practice in either a simulated or workplace environment.


Once you submit your completed unit 



Once you have completed all of your assessments for the unit of competency you are studying and have submitted this to be assessed, you will be notified of the outcome as either ‘Satisfactory’ or ‘Not Satisfactory’. 


Your dedicated trainer who is also your assessor, will complete the record of assessment outcome and record this as either “Competent” or “Not Yet Competent”. The maximum term for your assessor to provide feedback to you on your completed assessments is 10 working days. 


When awarding any assessment result, your assessor will ensure that feedback will be sent to you in relation to the outcome. You will receive this via e-mail and also via your online learning within the 'Message Tab'.




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Nominal Hours Recommended

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Nominal Hours Recommended

All qualifications commenced with the Australian Adult Learning Institute have the duration of twelve months to complete from the date of enrolment. We recommend completing 1 unit of competency per month, or at the very least 1 unit of competency every 5 weeks. By completing 1 unit of competency per month this will then allow flexibility throughout the 12 months to complete your assessments.

The term assessment refers to the process that the Australian Adult Learning Institute will use to gather and discuss information from multiple and diverse sources, in order to develop a clear picture of what a student knows, has learnt and understood, and can do with their knowledge gained as a result of their educational experience with us.

Our goal is to guide you towards the successful completion of your Nationally Recognised Qualification with the industry knowledge and practice, to confidently implement these skills into a workplace environment. 

Upon enrolment you will be provided with an Assessment Plan recommending the dates to complete your assessments over the 12 month period.

Please be advised that if you have not submitted your completed assessments by the recommended date, a member of the Australian Adult Learning Institute will be in contact with you should you require any further support completing your assessment.

The nominal hours recommended to complete this qualification are a maximum of 600 hours.

This qualification consists of 10 units of competency in total.

The nominal hours mentioned cover all reading required, completion of assessment activities, and project work to be completed.

These nominal hours are based on participants who have no industry experience or knowledge of the practices required for this qualification. The nominal hours recommended will depend upon your current skills, knowledge, and experience, and may vary based on this.

The recommended nominal hours consists of a maximum of 60 hours per unit of competency, being 600 hours in total to complete all the required assessments for this qualification.  

The nominal hours do not take into consideration any potential recognition of prior learning (RPL) that may be potentially awarded based on your current skills, knowledge and experience. If you believe that you would be a suitable candidate for potential RPL, please contact our office and we will be able to assist you further.