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EDUCATIONAL AND SUPPORT SERVICES

Educational And Support Services Overview
In accordance with the Standards for RTOs 2015, at a minimum, support should include:
  • Identifying particular requirements (such as literacy, numeracy, English language or physical capabilities) learners would need to complete each course, and
  • Developing strategies to make support available where gaps are identified.

This may include providing:
  • Language, Literacy & Numeracy (LLN) support
  • Assistive technology
  • Additional tutorials, and/or
  • Other mechanisms, such as assistance in using technology for online delivery components

The following support will be available to students:
  • Language, Literacy & Numeracy (LLN) support
  • Assistive technology
  • Additional tutorials, and/or
  • Other mechanisms, such as assistance in using technology for online delivery components
  • External resources and disability services (National Relay Services https://relayservice.gov.au and Reading Writing Hotline https://www.readingwritinghotline.edu.au etc)

At the Australian Adult Learning Institute we make every effort to ensure that we can accommodate a student’s specific needs.
Sometimes the LLN needs of the student are beyond the assistance that can be provided by the Australian Adult Learning Institute.
Individuals who require additional help with their literacy and numeracy can access information about their nearest LLN provider by calling the Reading Writing Hotline on 1300 655 506. If you would like to find out any further information about how we can support you through your educational experience with us, please do not hesitate to contact us.
Counselling And Personal Support
Lifeline – 13 11 14 or https://www.lifeline.org.auRelationships Australia - 1300 364 277 or http://www.relationships.org.au MensLine Australia – (For men of any age) 1300 78 99 78 or https://mensline.org.auBeyond Blue - 1300 224 636 or https://www.beyondblue.org.au
Any costs incurred will be the responsibility of the student.

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